* For inquired products, we will sent real photos and videos for your checking, then sent reasonable offer based on your requirement, such as quantities, color, voltage, logo etc. We accept OEM/ODM design.

* There are many models of product, if you don’t know which model is okay for you, we will recommend the suitable model based on your demand and local market situation

* LCL/FCL shipping: we can arrange the shipment for you, or let your agent to arrange it. LCL shipping, we will update the shipping cost, delivery time and packing list and destination port fee. FCL shipping, we will calculate the max. Loading in containers to make the space fulling using.

 

2. In-sale service:

* For orders, if we have it in stock, will sent you the machines’ photos for confirmation, okay then will arrange the shipment asap. If need some days to finish, will update the production schedule until shipment.

* If you change your mind during order, such as increasing quantities, rushing to ship etc, please communication with us in time, then we will try our best to adjust it.

* FCL shipping, will prepare extra spare parts as replacement.

 

3. After-sale Service:

* Provide the manual, drawing picture and videos to help customers’ installation and operation.

* Warranty time is one year after receiving machines, will provide the spare part with free charge if broken not by human being.

* 18 hours on-line, any question will reply within 12 hours.

 

Payment Terms:

1. T/T via company bank account: 30% as deposit for production, balance paid before shipment.

2. Alibaba Trade Assurance Order: We are verified Golden Supplier on Alibaba, can create on-line order and you can pay via credit card. 

3. Paypal, Western Union and Money Gram are acceptable for small amount payment.

4. USD, RMB, EURO, AUD, CAD all are okay for us.

 

Loading Port:

Qingdao Port, Dalian Port, Shanghai Port, Guangzhou Warehouse, Yiwu Warehouse.